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How ewapoker Handles Your Personal Information

Your account data, payment details and browsing activity are handled with care across every session — whether you are depositing via DANA, checking Liga 1 odds, or browsing the live casino lobby.

Account data protectionDANA, OVO, GoPay transaction privacyYour right to access and delete dataCookie and device controlsDirect contact for data requests
ewapoker How ewapoker Handles Your Personal Information
DATA REQUEST CONTACT

How to Reach Us About Your Privacy

If you want to review, correct or delete the personal data we hold on your account, our support team handles privacy requests directly. Reach us through live chat, email or the in-account help centre. We aim to acknowledge your request within one business day and resolve it as quickly as the verification process allows — identity confirmation is required before any data is changed or removed.

Live Chat Open the chat widget from your account dashboard. Raise your privacy or data request there and an agent will pick it up directly without you needing to leave the platform.
Email Support Send your data request to our support email from the address linked to your account. Include your account username so we can verify your identity before processing any change.
Account Help Centre The help centre inside your account has a dedicated privacy section where you can submit a formal data access or deletion request and track its status through the same portal.
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We apply multiple layers of protection to your account and transaction data. Encryption is used across payment flows involving DANA, OVO and GoPay, and session tokens are invalidated after logout so your account cannot be accessed from a shared device once you sign out. Cookie preferences can be managed from your browser settings at any time, and we provide a cookie preference panel on first visit.

Transaction Encryption

Payment data flowing through DANA, OVO and GoPay channels is encrypted in transit. We do not retain full wallet credentials — only the reference number needed to reconcile your account balance.

Cookie Controls

We use session cookies for login continuity and analytics cookies to understand how the sportsbook and casino sections are used. You can decline non-essential cookies through the preference panel shown on first visit.

Data Retention Policy

Active account data is retained for the life of the account. After closure, we keep only what applicable law in your eligible region requires, then delete the rest on a scheduled basis.

Account Access Requests

You can request a copy of the personal data we hold on your account at any time. Submit the request through live chat or email, confirm your identity, and we will prepare your data file for review.

Your Privacy Policy Questions

Below are the questions we hear most from account holders about how their data is handled, stored and protected across the platform — including payment records from DANA, OVO and GoPay transactions.

We collect your name, email, date of birth and contact number at registration. Device details and IP address are also logged to secure your session and verify your location against eligible regions.

We log the transaction reference and wallet identifier for reconciliation. We do not store your e-wallet PIN or any full authentication credential — those remain with your payment provider.

Yes. Submit a data access request through live chat or our support email using the address linked to your account. We verify your identity first, then prepare your data for review.

Contact support via live chat or email with a deletion request. After identity verification, we remove data not required under applicable retention law in your eligible region within the standard processing window.

We share data only with payment processors handling your DANA, OVO or GoPay transactions, and only where applicable law in your region requires disclosure. We do not sell personal data.

A cookie preference panel appears on your first visit. You can also adjust settings at any time through your browser controls. Declining non-essential cookies will not affect your ability to log in or deposit.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.