Reference

Terms and Conditions That Govern Your ewapoker Account

Before you open an account or place a bet, these terms set out what we expect from you and what you can expect from us — covering everything from wallet use through DANA, OVO and GoPay to how your account is managed.

Account eligibility rulesDANA, OVO, GoPay wallet termsWithdrawal and verification conditionsAccount suspension policyJurisdiction and local law notice

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HOW WE HANDLE THIS

Account Security and Your Rights Under These Terms

We hold your account data only for as long as it is needed to operate your account and meet our verification obligations. You have the right to request a summary of the data we hold, ask for corrections, or request account closure at any point through the Account Settings page. All wallet transactions — including those cleared via DANA, OVO and GoPay — are logged against your account ID and are visible in your transaction history. We use encrypted connections for all account activity and do not share your personal details with third parties outside of what is required for payment processing and identity verification.

Data Retention

We keep your account records for the period required by our operational obligations. Once your account is closed, data is handled in line with our retention schedule and the relevant applicable rules.

Account Security

Your account is protected by password and OTP verification on login. Any suspicious access attempt triggers an automatic lock; contact support immediately via live chat to regain access.

Requesting Changes

To update personal details, email address or registered wallet — whether DANA, OVO or GoPay — go to Account Settings and submit a change request. Identity re-verification may be required.

Dispute and Complaints

If you believe a term has been applied incorrectly to your account, raise a formal complaint through the Account Help Centre. We will confirm receipt and respond within our published review window.

TERMS CONTACT PATHS

How to Reach Us About These Terms

If a clause is unclear or you need to raise a question about how these terms apply to your account — whether it involves a DANA transaction dispute, an OVO withdrawal hold, or an account restriction — our support team can walk you through the relevant section. Reach out through the channels below and include your account ID so we can pull up your details quickly.

Live Chat Open the chat widget from any page while logged in. Quote your account ID and the clause number you want to discuss so we can respond without back-and-forth.

Email Support Send a written query to our support address for formal term clarifications or account-closure requests. We acknowledge every email and reply with a reference number.

Account Help Centre Log in, go to Account Settings, and open the Help section. You can submit a terms-related ticket directly there, with your wallet and transaction history attached automatically.

What These Terms Cover and How They Apply

ewapoker Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

These terms form a binding agreement between you and ewapoker from the moment you create an account. They cover how your account is opened and closed, how we handle deposits and withdrawals processed through DANA, OVO and GoPay, and what conduct we expect when you access

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the platform. We may update these terms when operational or regulatory conditions change — we will notify you through the account dashboard or registered contact before any material change takes effect. Continuing to use the account after a notified update counts as acceptance. If you disagree
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with any revised term, you should stop using the account and contact our support team to request closure. These terms are written in English and that version takes precedence. We do not accept liability for access where local law prohibits it; eligibility is your responsibility to
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confirm under the laws of your region. Players in Yogyakarta and other parts of Indonesia should review their local legal position before registering. Nothing in these terms removes your right to raise a dispute through our published complaints process.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About These Terms

The questions below cover what real account holders ask most often about these terms — from how wallet rules work to what happens when terms change. If your question is not here, reach out through live chat or the Account Help Centre.

Yes. All transactions processed through DANA, OVO and GoPay are governed by these terms alongside the individual wallet provider's own rules. Both sets of terms apply at the same time.

Depending on the nature of the breach, we may restrict, suspend or permanently close your account. We will notify you of the action taken and the reason via your registered contact details.

Yes. Contact support through the Account Help Centre with your account ID and registration date. We will provide the version of the terms that was active at the time you joined.

We notify you through the account dashboard and your registered email before any material update takes effect. Continuing to use your account after that date means you accept the revised version.

Eligibility depends on local law and applies only where permitted in your region. It is your responsibility to confirm that accessing ewapoker is lawful under the rules that apply where you are.

Go to Account Settings and submit a closure request, or contact support via live chat or email. Any pending wallet balance via DANA or OVO must be withdrawn before the account is closed.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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Terms and Conditions That Govern Your ewapoker Account

Account Security and Your Rights Under These Terms

How to Reach Us About These Terms

Common Questions About These Terms

01 Do these terms apply to all payment methods including DANA, OVO and GoPay?

02 What happens to my account if I breach these terms?

03 Can I request a copy of the terms version I agreed to when I registered?

04 How will I know if these terms have been updated?

05 Is my account eligible if I am in Indonesia?

06 How do I close my account under these terms?

Terms & Conditions

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